Travel data eSIM

LIME’s unique factor is that whoever you are calling and texting using LIME do not need to be a LIME user. As long as the receiver has a normal Mongolian number. This, for example, makes it convenient for you to be connected to your grandparents living in the countryside when living abroad. You can even make international calls as well using LIME.

You can install and use LIME on any smartphones that are either iOS 11.0 and higher or Android 5.0 and higher.

If you have either Apple or Android model phones, you can click here to download from App Store or Google Play Store.If you have a Huawei model phone, you can click here to download from App Gallery

You can use your phone’s mobile data or Wi-Fi connection to use LIME. Any operator’s data service will work.

It’s free to text, send photos and make video calls between LIME users, as long as you have an Internet connection. To other Mongolian numbers, calls cost 40₮/min while texts cost 15₮

All new numbers will have 90 days of use and if you haven’t extended that period for 30 days after the expiration date, the number will be deleted and will go back into circulation. Also, you can completely delete your account in your profile settings. If you have deleted your account, credits and bundles cannot be reinstated or refunded.

How to search using the directory? If you want to use the directory’s “Near me” feature, you need to have enabled your phone’s location service. In the “Near me” section, it will show you the nearest restaurants, banks, government offices etc. You can also use the search function to find whatever place you need.

You can find the option to make your number anonymous by entering your profile settings and then entering call setting. This option only appliles to calls and not texts

You can forward calls coming to your LIME 72 number to your Mongolian number either when a call is dropped or at all times. You can save your number in the Call Forward option which can be found by entering your profile settings and then entering call settings. When a call is forwarded, a call fee will be deducted from your credits.

You can make a video call with other LIME users by dialing their numbers and pressing the video call button.

You can find the options for bundles and credits by pressing either Purchase Bundle or Purchase Credits button which can be found on the home screen of the app.

You can find the Do not disturb option by entering your profile settings and then entering call settings.

To change your registered number, you must first verify your documents in the Level Up section of your profile settings and have your LIME 72 number registered under your name. By doing so, you will be able to change your registered number in the Personal information section.

You can use LIME if you are 16 or older. If you are younger, you can use it with your parent or guardian’s permission.

Users’ personal information is collected in order to verify user levels.

Level 1 verification will be completed after the user registers their surname, first name and registration number. Because Level 1 users are able to make calls and send SMS using their number, personal information is collected in order to prevent cyber crimes.

Level 2 verification is completed by either DAN system or by sending in valid national ID or Passport photos. Level 2 users can register with Bank applications using their number. This verification is done due to the requirements set by those organizations.

Level 3 verification is completed by having a video call while having a valid national ID or passport. Level 3 users can register with the E-Mongolia platform and KHAN Bank using their number. This verification is done due to the requirements set by those organizations.

You can easily install it on your phone without scanning a QR code. Also you can keep using it by charging it without ever needing to reinstall the eSIM. Because you can just use one eSIM no matter how many countries you travel to, it will be way more cost effective. If you have chosen the one year bundle, you will be able to use the remaining data within the year of the purchase.

You can purchase it using LIME credits from the PURCHASE DATA section located on the home screen of the app. Activate your eSIM by pressing the ACTIVATE button which will appear after a successful purchase and make sure not to exit out of the app. Please make sure that your current phone supports eSIM first. Keep in mind that in order for the activation process to be successful, your phone must have at least 20% charge and the Wi-Fi that you are using must be stable.